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Mar 2, 2021

If you're a trainer missing the thrill of face-to-face learning, but embracing online facilitation nevertheless, then this episode is for you!

This week on the Good Practice Podcast, Gemma chats to Jo Cook and Gaëlle Watson to explore the possibilities that digital life offers facilitators. We discuss:

  • the shifts that have taken place in
  • what facilitators can do to enhance the online learning experiences they offer
  • what further changes might happen as we move into mixed modalities.

Show notes

For more from us, including access to our back catalogue of podcasts, visit There, you'll also find details of our award winning performance support toolkit, our off-the-shelf e-learning, and our custom work.

Gaëlle mentioned Cultures and Organizations: Software of the Mind by Geert Hofstede, Gert Jan Hofstede and Michael Minkov. It's available at all good booksellers.

Jo talked about her experience with online games in 'What I learnt this week'. She mentioned Steam (which is available here: and Table Top Simulator:

Gemma referred to Ann Morgan's reading list: and her BBC Four Thought podcast, which is available here:

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:

You can also contact Jo via: