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Oct 27, 2020

Where do learners and managers experience 'pain points' at work, and how can organisations take steps to remove these?

This week on The Good Practice Podcast, Emerald Works Senior Research Analyst Gent Ahmetaj joins Ross D and Owen to share practical insights from our 2020 Learner Insights research.

We discuss:

  • what...

Oct 20, 2020

Being able to empathise helps us to better connect, communicate and respond to each other. It's a skill that can be developed through practice.

This week on The Good Practice Podcast, Gemma and Ross G speak to Mark Davies from See Learning about using video to build empathy.

We discuss:

  • the benefits of building empathy...

Oct 13, 2020

Love your Mac? Find your vacuum cleaner cumbersome? Despair at the booking system of your local leisure center? User experience design (or lack of) plays a significant part in whether you love or loathe the products and services you interact with. 
This week on the Good Practice podcast, Gemma and Ross D talk to Rhys...

Oct 6, 2020

Earlier in the year, a report by academics at Cardiff and Southampton Universities found that a majority of people would like to continue working from home in some capacity, even after social distancing is no longer a requirement. But what would a permanent shift to distributed work look like? And what would it mean...