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Dec 3, 2019

What should we know about the people we don't? Through a series of thematically related anecdotes, this is the question Malcolm Gladwell sets out to answer in his latest book, Talking to Strangers. 

On this week's episode of the GoodPractice Podcast, Ross D is joined by Owen, Ross G and Nicola for the first in a series of bimonthly 'bookclub' episodes. We discuss: 

  • our general impressions of the book
  • whether it has changed the way we interact with strangers
  • key takeaways for L&D professionals

If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie@owenferguson, @RossGarnerGP and @NicolaBoyle_GP.

To find out more about GoodPractice, visit or tweet us @GoodPractice or @GoodPracticeAus.

To be in with a chance of winning a copy of Talking to Strangers, simply tell us what you learned this week by sending a direct message to @GoodPractice, or by emailing The most interesting response wins the book!

To understand why nobody will build a statue of you, head over to David D'Souza's website:

The Guardian interview Owen mentioned can be found here:

Richard Feynman's personal reflections on the Challenger shuttle disaster can be found at

If you're not lucky enough to win a copy of Talking to Strangers in our giveaway, you can also find it in all good bookshops.