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Sep 26, 2023

This year, at the ATD Conference in San Diego, friend-of-the-show Will Thalheimer asked Ross G what he was working on. Ross replied: ‘Well, how much do you know about Mind Tools?’

To whit Will said: ‘I hardly know anything.’

This astounded Ross. Will has been on our show multiple times, and Ross feels like he talks endlessly about Mind Tools and what Mind Tools does.

And so Will offered to host this one-off deep dive into who we are, and what we do. We hope you enjoy it!

We explore:

  • what the core ‘Mind Tools’ product and platform are for
  • how Ross’s Custom development team approach client challenges
  • quickfire questions to make you think, then argue.

For more from Mind Tools, including access to our back catalogue of podcasts, visit There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. 

You can find Will at:

If you listened to this episode at all (we had doubts), please do drop a quick note to Ross, just to let him know:

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