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May 9, 2023

You can map employee networks in all sorts of ways: formal hierarchy, online interactions, geographic location. But, in this episode, we look at how surveying colleagues unlocks insights into who is a key relationship node – and who is isolated.

In this episode of The Mind Tools L&D Podcast, Ross G and Owen are joined by Jeppe Hansgaard, CEO of Innovisor. We discuss:

·       techniques for mapping employee networks

·       the role that the 3% play in maintaining a strong network of

·       the impact of network isolation on long-term retention of employees.

During the discussion, Jeppe made a reference to the impact of loneliness on health. This was based on research from the National Institute on Aging. See:

Some of the papers Ross referenced were:

Gašević, D., Zouaq, A., & Janzen, R. (2013). “Choose your classmates, your GPA is at stake!” The association of cross-class social ties and academic performance. American Behavioral Scientist57(10), 1460-1479. Online at:

Lockyer, L., Heathcote, E., & Dawson, S. (2013). Informing pedagogical action: Aligning learning analytics with learning design. American Behavioral Scientist57(10), 1439-1459. Online at:

Owen referenced ‘Dunbar’s number’, which describes the number of relationships we can maintain. See:

In ‘What I Learned This Week’, Owen referenced Snapchat’s ‘My AI’ feature:

He also discussed the ‘Artifact’ app:

And Ross shared some nonsense about ‘Garfield’ phones:

This episode was sparked by a case study from Innovisor, which provides a good overview of how isolation affects retention:

To find out more about Innovisor, see:

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Connect with our speakers   

If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:

·       Ross Garner - @RossGarnerMT

·       Owen Ferguson - @OwenFerguson

·       Jeppe Hansgaard – @JeppeHansgaard