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Nov 2, 2021

Back in Episode 244, Ross G, Owen, Carrie and Gent discussed the value of benchmarking, as we prepared to launch the Learning Performance Benchmark. A few months on, we thought it would be worth hearing what benchmarking looks like in practice.

In this week's episode of The Mind Tools L&D Podcast, Ross D and Gent are joined by James Hampton from Seasalt Cornwall to discuss:

  • the insights Seasalt Cornwall have unlocked through the benchmarking process
  • the action they have taken in response to those insights
  • the value of the Learning Performance Benchmark as a recurring, long-term process
  • advice for learning professionals who are considering benchmarking for the first time

Show notes

You can find out more about the Learning Performance Benchmark at: 

In WILTW, Gent mentioned the book Shoe Dog by Phil Knight. You can find a copy through all good booksellers.

James' article is called In Pursuit of a Learning Organisation. You can find it here:

For more from us, including access to our back catalogue of podcasts, visit There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.

Connect with our speakers

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