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Nov 28, 2023

Historically, if you wanted to get better at having difficulty conversations, you had to take part in embarrassing roleplays or actual high-stakes conversations. Now, thanks to generative AI tools like ChatGPT, we can practice in a safe environment with realistic responses and in-the-moment feedback.


That’s the premise for ‘AI Conversations’, a new digital learning offering from Mind Tools and Learning Pool. In this week’s episode of The Mind Tools L&D Podcast, Ross Garner and Nahdia Khan are joined by Learning Pool’s Lindsey Coode to discuss:


·       How AI Conversations works

·       The role and importance of feedback in developing skills

·       The measurable impact on user capability after just one practice session.


During the discussion, Ross referenced the following paper:

Deslauriers, L., McCarty, L. S., Miller, K., Callaghan, K., & Kestin, G. (2019). Measuring actual learning versus feeling of learning in response to being actively engaged in the classroomProceedings of the National Academy of Sciences116(39), 19251-19257.

Nahdia referenced the World Economic Forum’s report ‘Jobs of Tomorrow’.

In ‘What I Learned this Week’, Nahdia discussed HuddleCraft.

Ross discussed ‘The False Binary in Higher Ed’ from Ben Wildavsky.

To find out more about AI Conversations, visit:

·       Mind Tools

·       Learning Pool

Connect with our speakers   

If you'd like to share your thoughts on this episode, connect with our speakers:

·       Ross Garner

·       Nahdia Khan

·       Lindsey Coode