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Apr 26, 2022

What are your organisation's values? How were they shaped? And what impact do they have on your future? In this week's episode of The Mind Tools L&D Podcast, Ross G and Ross D discuss these issues with speaker, consultant and author Nathalie Nahai. We discuss:

  • the importance of values for retaining talent and attracting customers
  • how an organisation's values are shaped
  • whether 'values training' has any benefits.

For tickets to our live show in London, on the evening of May 4, see: 

For more on the 'Theory of Basic Human Values', see:

For more on the 'Great Resignation', see: 

If you were curious about HP's values and mission, see: 

For more from Nathalie, see:

Identify, develop and communicate your organisation's with 'The Values Map':

Find out more about Nathalie's book, Business Unusual, at:

In 'What I Learned This Week', Ross referenced episode 268:, where he discussed Ezra Klein's podcast episode 'A Crypto Optimist Meets a Crypto Skeptic':

He's now followed that up with another Ezra Klein episode, 'A Viral Case Against Crypto, Explored':

For Dan Olson's YouTube video 'Line Goes Up - The Problem With NFTs', see:

Larry David's FTX commercial, 'Don't Miss Out on Crypto' is here:

The struggle to sell an NFT of Jack Dorsey's first ever tweet is online at:

Find Neil deGrasse Tyson on Instagram at:

The book Ross recommended was Tides: The Science and Spirit of the Ocean, by Jonathan White:

For some insight into the effect that oysters have on sex, see: 

For more from us, including access to our back catalogue of podcasts, visit There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: