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Jul 6, 2021

Lots of organisations use survey tools to listen to employees, or capture 'employee voice'. But then we hear that no action is taken, or leadership teams don't know what to do with the results. Is there a better approach?

On this episode of The Mind Tools L&D Podcast, Ross G and Owen speak to James Anderson and Donna Hamilton from employee listening platform Peachy Mondays.

We discuss: 

  • why employee engagement surveys often fail to have an impact
  • where employee listening offers value
  • strategies for encouraging employees to take part in such initiatives.

Show notes

In 'What I Learned This Week', Owen recommended The Wheel of Time book series by Robert Jordan and Brandon Sanderson (soon to be a TV series from Amazon): 

James shared that 4 million Americans a month are quitting their roles: 

And, in a related note, Ross shared predictions on the future of work from Freakonomics, episode 464, 'Will Work-from-Home Work Forever?': 

For more from us, including access to our back catalogue of podcasts, visit There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.

For more from Peachy Mondays, visit:

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with our speakers: